Featured Customer

"Wix Answers gave us the ability to create a help center exactly the way we wanted in a short time frame with zero development, minimal effort and in multiple languages."

Darren Vandervort

Product Manager for the Media Manager, Getty Images

See how we help companies base decisions on a single source of truth
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Guesty

How Guesty achieved 60% one-touch resolution by consolidating all channels

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Fiverr

How Fiverr enables its users to succeed on their platform with the Answers knowledge base

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Yotpo

How Yotpo increased its CSAT by 23% and improved team efficiency

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Wonderbly

How Wonderbly increased ticket response speed by 15% with an intuitive platform

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MyHeritage

How switching to an all-in-one platform let MyHeritage achieve 97% self service success

Viber

How Viber enables seamless connection between support and self-service with Answers

Coming soon

What our customers are saying

“The process of transferring articles to Answers was smooth and easy to implement. We were able to put all content and data in one place without needing additional products.”

Darren Vandervort

Product Manager for the Media Manager 

“By switching to Answers, we've cut our response time to under 30 seconds by automating time-sensitive processes. We eliminated the need for multiple vendors—everything is now in one place and easy to use.”

Yakir Lasry

VP of Customer Relations 

“With Answers, we were able to consolidate our solution into one system. It saves us time and costs while ensuring that customers get the high-level support they need.”

Doron Pryluk

Director of Customer Solutions

“Wix Answers gives us a clear understanding of our users’ needs and pain points. With this data, we’ve been able to improve our CSAT by 23%.”

Danny Pinto

Director of Global Support

“Thanks to Wix Answers, our knowledge base enables our users to find what they need to succeed with our platform. It also helps our support agents respond more efficiently.”

Oren Ben-Ami

Education Manager

“With Wix Answers, we've increased our ticket response speed by 15%. The platform’s intuitive interface enables us to train our agents faster and quickly make changes to our knowledge base!”

Charissa Welkie

Head of Happiness

More customer stories coming soon

Let your customers drive your business

See how Wix Answers makes it happen in a free, 1-on-1 demo with a product expert.

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