Dec 11, 20192 min
Updated: Jan 6, 2022
As a professional business in today’s connected world, your customer service plays a key role in your day-to-day operations. Therefore, making use of a robust help desk software that supports your business and customer’s needs is a no-brainer. That is, if you want to retain customers and grow your business. But this shouldn’t come at the cost of your current workflows.
This is exactly why when we built Wix Answers, we made sure that every component in our solution can be seamlessly integrated with other web applications. Our help desk solution can be fully customized thanks to our flexible APIs, webhooks and SDKs.
But we didn’t stop there. We’re proud to announce that we have integrated with Zapier, a service that allows end users to easily integrate the web applications they use on a regular basis. Now it’s possible to easily connect Wix Answers with any of Zapier's thousands of supported apps to tailor the capabilities of the platform to your own needs, and have your workflow run more smoothly than ever.
Thanks to the Zapier integration, you’ll be able to integrate Wix Answers with a plethora of your favorite apps. In simple terms, this means that you can allow Zapier to pull triggers from the Wix Answers platform and create relevant actions automatically.
So what are some more of the things you can do to make your life that much easier? Here are just a few ideas you can easily implement now thanks to the Zapier integration:
Getting started is simple! Explore our ready-to-use Zap templates.
Click “Connect Accounts” and select “Wix Answers”.
In the popup, enter your Wix Answers tenant name, KeyID, and secret. Click to read the instructions on getting your API key.
To set up your Zap:
Go to Zapier and log into your account.
Click “Make a Zap” at the top right of the page.
Enter the relevant app in the search bar or select it from the dropdown.
Set up the triggers and actions for your Zap.