Creating an Internal Knowledge Base

1.

Creating an Internal Knowledge Base

In this video, a Wix Answers product expert will show you how to create an internal knowledge base, which your support agents can use to respond to customer tickets more efficiently. You’ll also see how to give your internal teams easy access to that knowledge base by creating internal help widget, which you can add to your back office apps.

 

To request another use case video, email us at hello@wixanswers.com.

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