Reduce contact volume, put your knowledge first.
Give customers and agents the information to resolve issues faster.
self-service success rate
With the help widget, customers can access knowledge anywhere on the website or product.
sign-ups through help center
The help center acts as a conversion tool, uncovering the product’s functionality to prospects.
help centers, zero dev
Guides and help articles supporting customers in 13 languages, worldwide.
new agent onboarding
AI-powered reply box helps new agents to answer faster and more accurately.
Save time and effort with integrated knowledge
Create a self-service center for your customers, an internal knowledge base tool for agents, and a go-to content hub for any department in your company.
It’s that easy
Customize the design to perfectly fit your brand, easily create articles and categorize content for quick access.
Wix Answers gave us the ability to create a help center exactly the way we wanted in a short time frame with zero development, minimal effort and in multiple languages.
Serve up answers wherever your customers need them. You can embed as many help widgets as you want, anywhere you want — each one customizable for any context or flow.
Our pricing is simple
Unlock all knowledge management features for $24/user/month (billed annually)
No extra charges, paid add-ons or hidden fees