Get a Powerful Knowledge Base
Help customers find the answers they need with support articles, tutorials and FAQs.
Create Your Fully Branded Help Center
Learn how to customize your help center with this video tutorial.
Add and Organize Your Content
The intuitive knowledge base software lets you easily create support articles, FAQs, guides and more. Add categories to any article for easier browsing, and use the rich content editor to add images and videos. With best-in-class SEO, your website will also be easier to find on search engines like Google.
Learn how to create articles in your help center with this video tutorial.
Manage Your Team’s Workflow
Keep your knowledge base organized with an end-to-end management system that lets you assign tasks to team members, and check them off when they’re done. Translation is easier than ever for your agents, thanks to the knowledge base side-by-side view.
Get Insights, Take Action
With your help desk software, you can find out how your customers are using your help center with actionable insights. From your knowledge base software, you can see feedback and statistics on your most popular articles, trending searches, feature requests and more.
More Features You’ll Love
Pick a beautiful template for your help center and customize it any way you want.
Use article templates to quickly create FAQs, tutorials and more - you can customize them anytime.
Your help center is fully optimized for mobile, so it will look amazing on every kind of device.
Restrict access to agents only, add a registration element or make your whole help center public.
Make it easier for customers to find the info they’re looking for with advanced search filters and synonym configuration.
Add a help widget to any part of your website, showcasing useful articles from your knowledge base.