Get live chat
for your business

Deliver immediate, personalized support with live chat software right from your Wix Answers platform.

Be there for your customers with live chat

Provide real-time support

Help your customers right when they need it.

Connect one-on-one

Care for your customers online with individual attention.

Boost customer satisfaction

Make your customers happier with the fastest online support.

Go where the
conversation takes you

Wix Answers makes it simple for you and your agents to see each conversation all the way through, no matter how a customer gets in touch—online web chat, call, email or social media. Smoothly transition between communication channels and get a single customer view in every chat so you never miss a detail.

Fully customize your live chat

Tailor every aspect of your live support chat to suit your business. Choose from different icons, fonts and colors and create a modern, professional customer live chat experience you can be proud of.

An essential part of your complete support solution

Live chat works in harmony with your complete Wix Answers suite. With easy access to your knowledge base software in every chat, agents can send support info right when customers need it. Your live chat software also comes built into your ticketing system, which helps you have one, smooth conversation with each customer across communication channels.