Rethink knowledge management
Let customers find answers on their own, guide agents and provide one source of truth for the company.
Make your knowledge simple to create, manage and consume.
Your knowledge, working for everyone
Create a self-service center for your customers, an internal knowledge base tool for agents, and a go-to content hub for any department in your company.
Faster agents, happier customers
Yotpo, an eCommerce marketing platform, boosted its CSAT and team efficiency using the Answers knowledge management platform.
It’s that easy
Customize the design to perfectly fit your brand, easily create articles and categorize content for quick access.
See who’s working on what articles, use filters to view specific content, and allow your team to collaborate on improvements.
Articles can be accessed from your help center, anywhere in your product or website, and search engines.
Get the insights you need to make sure your knowledge is performing optimally for your customers, agents and company.
Serve up answers wherever your customers need them. You can embed as many help widgets as you want, anywhere you want — each one customizable for any context or flow.
Our pricing is simple
Unlock all knowledge management features for $24/user/month (billed annually)
No extra charges, paid add-ons or hidden fees