Meet your customers anywhere with the help widget
Pick your support channels, embed anywhere and create unlimited
versions to support customers when and where they need you the most.
Help customers from anywhere inside your product
Give contextual support by always providing the right help articles in the relevant product flows.
Ensure your customers are successfully onboarded by having easily accessible guides during their set-up.
A fully searchable help center directly from the widget.
You can add as many as you need.
Multiple channels, any combination
Email, live chat, callback or help center articles - choose which channels to add to each widget based on your needs, so customers can contact you in their preferred channel without leaving the product or website.
Help customers describe their issue
Customers don’t always know how to define their issue. Use custom fields, letting them choose from predefined options. Agents then get the necessary info to quickly provide accurate answers.
Since introducing the widget, the contact rate has doubled. Our customers are no longer frustrated as they can now get what they need without leaving the product admin. That's a huge win for us.
Director of Customer Solutions at Guesty