header.png

Answers CX Library

Explore the latest support industry best practices, webinars, research, and events.

first fold_03.png

Virtual event

On Demand

The CX Festival gathered Customer Experience experts to help break down new trends.

Discover how industry-leading brands are approaching customer trust, knowledge management, and more.

Most popular

report final.png

Webinar

Tune in to learn about Wix Answers’ latest product updates.

report final.png

Virtual event

On Demand

The CX Festival gathered Customer Experience experts to help break down new trends.

report final.png

Webinar

On Demand

Jeff Austin and Nate Brown discuss the importance of knowledge in customer journey.

report final.png

Recorded event

On Demand

What are the top challenges
facing customer support in this unique global moment?

report final.png

Webinar

On Demand

Cem Oz and Michael Wong explain how to build a successful unified customer service

report final.png

Webinar

On Demand

More customers, fewer problems

Explore more resources

Working%2520at%2520Home_edited_edited.jp

Whitepaper

On Demand

Learn how to overcome 5 challenges support leaders like you face every day

Working%2520at%2520Home_edited_edited.jp

eBook

On Demand

Explore these 6 strategies to make your customer support stand out

Working%2520at%2520Home_edited_edited.jp

Recorded event

On Demand

Watch Resolve2020: a CX event

Working%2520at%2520Home_edited_edited.jp

Fireside Chat

On Demand

Get an inside look at how MyHeritage and Wix.com successfully scaled their support operations

Working%2520at%2520Home_edited_edited.jp

Video

On Demand

Discover how to adjust your customer support strategy to a work-from-home environment

Working%2520at%2520Home_edited_edited.jp

Report

On Demand

3 quick tips for scaling your support organization in 2020, based on a Harris Poll Survey

Working%2520at%2520Home_edited_edited.jp

Best practices

Learn how to execute a winning self-service strategy in today's new customer support reality

Working%2520at%2520Home_edited_edited.jp

Video

On Demand

Explore customer support tech trends in 2020 with CS executives from Fiverr, Sisense and Yotpo

Upcoming webinars & events

Discover why one platform for all channels is a more effective way to do support