Answers CX Library

On Demand

The CX Festival gathered Customer Experience experts to help break down new trends.

Discover how industry-leading brands are approaching customer trust, knowledge management, and more.

Webinar

On Demand

More customers, fewer problems

Virtual event

On Demand

The CX Festival gathered Customer Experience experts to help break down new trends.

Webinar

On Demand

Jeff Austin and Nate Brown discuss the importance of knowledge in customer journey.

Recorded event

On Demand

What are the top challenges
facing customer support in this unique global moment?

Webinar

On Demand

Cem Oz and Michael Wong explain how to build a successful unified customer service

Checklist

On Demand

Get practical steps on how to optimize your self-service offering

Whitepaper

On Demand

Learn how to overcome 5 challenges support leaders like you face every day

eBook

On Demand

Explore these 6 strategies to make your customer support stand out

Recorded event

On Demand

Watch Resolve2020: a CX event

Fireside Chat

On Demand

Get an inside look at how MyHeritage and Wix.com successfully scaled their support operations

Video

On Demand

Discover how to adjust your customer support strategy to a work-from-home environment

Report

On Demand

3 quick tips for scaling your support organization in 2020, based on a Harris Poll Survey

Best practices

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Learn how to execute a winning self-service strategy in today's new customer support reality

Video

On Demand

Explore customer support tech trends in 2020 with CS executives from Fiverr, Sisense and Yotpo