Answers CX Library

Explore the latest support industry best practices, webinars, research, and events.

Best practices

4 essential reasons to focus on self-service

Learn how to execute a winning self-service strategy in today's new customer support reality

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Most popular

Report

On Demand

3 quick tips for scaling your support organization in 2020, based on a Harris Poll Survey

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Checklist

On Demand

Get practical steps on how to optimize your self-service offering

Read

Recorded event

On Demand

What are the top challenges
facing customer support in this unique global moment?

Watch

Webinar

On Demand

Leading video conference company, BlueJeans, on unexpected support challenges

Watch

Best practices

Find out how to keep team communication strong in this new remote reality

Read

eBook

On Demand

Explore these 6 strategies to make your customer support stand out

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Explore more resources

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Video

On Demand

Discover how to adjust your customer support strategy to a work-from-home environment

Watch

Whitepaper

On Demand

Learn how to overcome 5 challenges support leaders like you face every day

Read

Video

On Demand

Explore customer support tech trends in 2020 with CS executives from Fiverr, Sisense and Yotpo

Watch

Fireside Chat

On Demand

Get an inside look at how MyHeritage and Wix.com successfully scaled their support operations

Watch

Upcoming webinars & events

Recorded event

Coming soon: CX festival (recorded)

In case you've missed it: watch Amazon, Glossier, The North Face, WeWork, and 26 global brands on the first ever digital festival, dedicated entirely to customer support.

Coming soon

Discover why one platform for all channels is a more effective way to do support

Request Demo

Answers CX Library

4 essential reasons to focus on self-service

Most popular

3 quick tips for scaling your support organization in 2020, based on a Harris Poll Survey

Get practical steps on how to optimize your self-service offering

What are the top challenges facing customer support in this unique global moment?

Leading video conference company, BlueJeans, on unexpected support challenges

Find out how to keep team communication strong in this new remote reality

Explore these 6 strategies to make your customer support stand out

Explore more resources

Discover how to adjust your customer support strategy to a work-from-home environment

Learn how to overcome 5 challenges support leaders like you face every day

Explore customer support tech trends in 2020 with CS executives from Fiverr, Sisense and Yotpo

Get an inside look at how MyHeritage and Wix.com successfully scaled their support operations

Upcoming webinars & events

Coming soon: CX festival (recorded)

Discover why one platform for all channels is a more effective way to do support

What are the top challenges
facing customer support in this unique global moment?