Featured Customer

"Wix Answers gave us the ability to create a help center exactly the way we wanted in a short time frame with zero development, minimal effort and in multiple languages."

Darren Vandervort

Product Manager for the Media Manager, Getty Images

See how we help companies base decisions on a single source of truth
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Wonderbly

How Wonderbly increased ticket response speed by 15% with an intuitive platform

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Yotpo

How Yotpo increased its CSAT by 23% and improved team efficiency

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Fiverr

How Fiverr enables its users to succeed on their platform with the Answers knowledge base

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Guesty

How Guesty achieved 60% one-touch resolution by consolidating all channels

What our customers are saying

“The process of transferring articles to Answers was smooth and easy to implement. We were able to put all content and data in one place without needing additional products such as dropbox or an asset-tracking extension.”

Darren Vandervort

Product Manager for the Media Manager 

“By switching to Answers, we've cut our response time to under 30 seconds by automating time-sensitive processes, without dev work. But, the biggest win was eliminating the need for multiple vendors—everything is now in one place and easy to use, remotely or in-office.”

Yakir Lasry

VP of Customer Relations 

“With Answers, we were able to consolidate our solution into one system. We use custom fields, labeling, and responses through automatic actions without wasting dev resources - it saves us time and costs while ensuring that customers get the high-level support they need.”

Doron Pryluk

Director of Customer Solutions

“Wix Answers gives us a clear understanding of our users’ needs and pain points. With this data, we’ve been able to improve our CSAT by 23%.”

Danny Pinto

Director of Global Support

“Thanks to Wix Answers, we know exactly what our users need from us. Our knowledge base enables our users to find what they need to succeed with our platform and also help our support agents respond more efficiently,”

Oren Ben-Ami

Education Manager

“With Wix Answers, we've increased our ticket response speed by 15%. Thanks to the platform’s clean and intuitive interface, we’re also able to train our agents faster and quickly make changes to our knowledge base—all without outside support from developers!”

Charissa

Head of Happiness

More customer stories coming soon

Let your customers drive your business

See how Wix Answers makes it happen in a free, 1-on-1 demo with a product expert.

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