Wix Answers Blog

How Spotter improves your CX with 24/7 customer support

Wix Answers named a Leader in 10 G2 Spring 2022 Reports

The do’s and don’ts of service-level agreements (SLAs)

Switching to One Inbox: Your reinvented ticketing system

The ultimate guide to knowledge management

The ultimate guide to help desk software

4 qualities SMBs need from a customer support platform

5 essential components of a 2021 customer support solution

Train support agents remotely with Wix Answers + Enabley

Wix Answers new widget: The always present support experience

Translation made easy thanks to Crowdin

Tutorial: How to set up an Interactive Voice Response (IVR) flow

Tutorial: How to set up your call center

Wix Answers Live Chat: Customer service made fast and easy

Connecting Wix Answers to hundreds of apps thanks to Zapier

Tutorial: How to set up your ticketing system and add agents

Your guide to choosing a help desk software solution

How to boost your knowledge base SEO

Tutorial: How to create articles for your help center

The smartest way to structure your knowledge base